1. Payroll Management – Employee Billable Time & Timesheet Reporting
HealthArc has introduced a centralized Payroll Management module to help authorized users review employee billable time across care management programs and generate payroll timesheets for selected employees, programs, and date ranges.
What’s New?
Time Log: View employee billable hours organized by pay period, with program-level hours and total time.
Multiple Program Tracking: Consolidated visibility into billable time across RPM, CCM, RTM, PCM, BHI, and other configured programs.
Flexible Reporting: Generate payroll reports based on selected employees, programs, and date ranges.
Generic Timesheet Export: Generate standardized payroll timesheets in PDF, CSV, or Excel formats.
Export History: Track previously generated reports, including the report name, request date/time, current status, and download option.
Report Status Tracking: Easily monitor reports through Pending, Processing, Succeeded, or Failed statuses.
Data Accuracy: Generic Timesheet reports use only data currently available in HealthArc’s database, ensuring exported information remains consistent with the application’s time-tracking records.
How It Works
Navigate to Time Sheet from Settings
Use the Time Log tab to review employee billable hours by pay period.
Navigate between available pay periods as needed.
Review program-specific hours and Total Time for each employee.
For a customized report, go to the Reports tab.
Select the desired:
Employee(s)
Program
Date range
Export format
Generate the report.
Track the report under Export History.
Once the report is successfully generated, download it directly from the report history.
Time Log
The Time Log provides a consolidated view of employee billable time, including:
Employee
Role Type
RPM Hours
CCM Hours
RTM Hours
PCM Hours
BHI Hours
Total Time
Total Time reflects the combined program hours displayed for the employee.
Payroll Reports
The Reports section provides flexibility to generate timesheets based on specific payroll requirements.
Available Filters:
Employees: All Employees or an individual employee
Program: All Programs, RPM, CCM, RTM, PCM, BHI, or other configured programs
Date Range: Start Date and End Date
Format: PDF, CSV, or Excel
Payroll System: Generic/Others (Phase 1 default)
Export History
All generated reports are retained in Export History with their current status:
Pending – Report request has been submitted.
Processing – Report is being generated.
Succeeded – Report is ready for download.
Failed – Report could not be generated.
Benefits
Centralized payroll visibility: Review employee billable time across multiple programs in one place.
Reduced manual effort: Eliminate the need to consolidate time from multiple program reports.
Flexible reporting: Generate timesheets based on specific employees, programs, and date ranges.
Improved accuracy: Reports are based on existing HealthArc time-tracking data.
Better auditability: Export requests and report statuses provide visibility into payroll reporting activity.
Easy access: Download completed payroll reports directly from Export History.
Please Note: The Generic Timesheet export includes only data currently available in the HealthArc database. No manually created, derived, or external data is included in the Generic Timesheet export.
2. Enhanced Clinical Reporting – Assessment, Task & Appointment Analytics
HealthArc has enhanced the Clinical Report with dedicated analytics for Assessments, Tasks, and Appointments, providing practices with better visibility into patient outcomes, care activities, and engagement.
What’s New?
Assessment Analytics: Track assessment completion, score trends, and patient health outcomes over time.
Task Analytics: Monitor created, completed, pending, and overdue tasks, along with completion rates and turnaround time.
Appointment Analytics: View scheduled, completed, cancelled, no-show, and rescheduled appointments, along with adherence trends.
Flexible Filtering: Analyze data by applicable date ranges, providers, programs, patients, and practices.
Data Extraction: Extract both the reported metrics and the underlying data supporting those metrics for further analysis.
Visual Insights: View key metrics and trends through charts, graphs, and summary views.
Benefits
Better visibility into patient health progression
Identify patients who may need additional intervention
Monitor care team task performance
Track patient appointment engagement and adherence
Support data-driven clinical and operational decision-making
Where to Find It:
Go to Reports → Clinical Reports to access the enhanced reporting capabilities.
3. Practice-Level Configuration for Dashboard Notes Display
HealthArc has introduced a new practice-level configuration that allows practices to control which patient notes are displayed on the Patient Dashboard. This enhancement provides flexibility to align the Dashboard with each practice’s preferred clinical workflow.
What’s New?
Practices can now choose between two note display options on Dashboard:
Pinned Notes: Displays the patient’s pinned notes on the Dashboard, making important or ongoing clinical information easily accessible.
Latest Notes: Displays the patient’s most recently created or updated note, helping care teams quickly review the latest patient activity and updates.
The selected configuration applies at the practice level, ensuring that all users within the practice see notes according to the same workflow.
How It Works
Navigate to Functional Settings.
Locate Dashboard Notes Display.
Select the preferred option:
Pinned Notes
Latest Notes
The selected preference is applied to the Patient Dashboard for users within that practice.
If there is no pinned note for a patient, the latest note will be displayed on the dashboard for that patient even if the setting is for Pinned notes.
Example
If Pinned Notes is selected:
A practice that relies on important ongoing clinical information can keep key patient notes pinned and readily visible on the Dashboard. If a patient does not have a pinned note, no note will be displayed for that patient.
If Latest Notes is selected:
A practice that prioritizes recent patient activity can display the most recently created or updated note for quick review.
If a patient does not have a pinned note, the latest available note will be displayed instead.
Benefits
Flexible workflows: Practices can configure the Dashboard based on their operational preferences.
Consistent experience: The selected preference applies across users within the practice.
Improved clinical visibility: Helps teams quickly access the information most relevant to their workflow.
Reduced manual effort: Staff can access important or recent notes directly from the Dashboard without changing individual user settings.
Better patient context: Supports both long-term clinical context and recent patient activity, depending on the practice’s preference.
Where to Find It
Go to Practice Functional Settings → Dashboard Notes Display and select Pinned Notes or Latest Notes.
Please Note: This is a practice-level configuration, so the selected preference will apply to users across that practice rather than being configured individually.
4. Configurable Weight Alert Settings
To provide greater flexibility in Remote Patient Monitoring (RPM) programs, we are introducing configurable weight alert settings at both the Practice and Patient levels. This enhancement allows organizations to independently manage weight alert preferences based on their operational and clinical requirements.
What's New
The following weight alert settings can now be configured independently:
Normal Weight Change Alert- Enable or disable alerts related to weight change thresholds.
Delta Weight Change Alert- Enable or disable alerts related to sudden or significant weight changes.
Configuration:
Practice-Level Configuration - Configure alert settings across the
organization through RPM Setup.
Patient-Level Configuration - Override or manage alert settings for individual patients as needed.
Where to Find It:
Location: Settings> RPM Settings- Configure weight alert settings at the practice level.
Add/Edit Patient- Configure weight alert settings for individual patients.