1. Patient Summary PDF – Program Classification & Time Display:
Overview: To improve transparency and audit-readiness, the Patient Summary PDF has been enhanced to display program classification for each time entry. This ensures providers, auditors, and care teams can clearly see which program (e.g., RPM, CCM, PCM, RTM) each documented time log belongs to eliminating previous ambiguities.
Additionally, to maintain consistency, the Time Log details in the PDF will now match the Time Log screen by showing the start time, not the end time.
Key Enhancements:
Program Classification for Time Entries
Each time log entry in the PDF will now show:
Time spent (minutes)
Date and Start Time
Associated Program (e.g., RPM, CCM, PCM, RTM)
Aligned Time Display
The PDF will now display the start time, consistent with what appears in the Time Log screen, resolving any confusion.
Clear Visual Format
Time entries will be grouped or labelled with the program tag for quick reference in audits or reviews.
2. Updated Terminology in CCM Care Plans:
Description: To improve clarity and better align with standard care language, we have updated specific section labels in both the CCM Initial Care Plan and Monthly Care Plan. The previous label “Psychosocial and Neuropsychological Testing” has been replaced with “Cognitive Status & Mood” and “SDOH” (Social Determinants of Health). Additionally, “Preventive Care” has been renamed to “Gaps In Care.”
Key Updates:
Updated Labels:
In the CCM Initial Care Plan, replace:
Psychosocial and Neuropsychological Testing → Cognitive Status & Mood
Add a new section or rename for SDOH where social and environmental factors are addressed.
In the Monthly Care Plan, apply the same updates wherever these labels appear.
Preventive Care is now renamed Gaps In Care across both sections.
Separate Text Boxes: Under Psychosocial and Neuropsychological Testing
Add separate editable text boxes for:
Cognitive Status & Mood
SDOH
3. Operations Users: Expanded Dashboard Visibility & Secure Time Tracking:
Description: This release improves visibility and control for users with the Operations role type. It extends time tracking, clarifies clinical time display, and tightens report access permissions to maintain data security and role-based accountability.
Key Enhancements:
Operations Users - Clinical Time Visibility
Operations role users can now see their own clinical time under the All-Dashboard tab.
Only activities logged under their user ID will be counted.
Time Tracking for Operations Role
Operations users are now fully included in time tracking across all relevant areas:
Time Tracking Reports
Staff Productivity Dashboards
Activity Logs & Audits
A manual timer toggle is available:
OFF by default - users can activate it as needed.
Timer status persists during active sessions and resets on logout or task completion.
Restrict Productivity Report Access
Admin Users:
Can view and download full Staff Productivity Reports for all staff.
Non-Admin Users (Operations, Clinical, etc.):
Can view/download only their own productivity reports.
Filter controls to view other staff’s data are disabled/hidden.
Download is subject to the Data Download toggle permission.
4. Integration with Withings Smart Scale:
Description: We are excited to announce the seamless integration of Withings Smart Scales with the HealthArc Portal. This integration enables automatic syncing of patient weight and body composition data, enhancing real-time biometric tracking and reducing manual entry. The goal is to support better clinical decision-making and provide care teams with accurate, up-to-date patient vitals directly from Withings.
Key Features & Acceptance Criteria:
Patient Account Linking
Care teams can invite patients to securely link their Withings Account with the HealthArc App.
Once connected, Withings data automatically syncs and appears in the patient’s HealthArc profile.
Automated Data Sync & Visibility
Synced vitals include Weight, BMI, Body Fat %, Muscle Mass, Water %, and Bone Mass.
All data appears in the Vitals section, labelled “Withings” with timestamps for easy tracking.
Data displays chronologically alongside manually entered or other device-synced vitals.
5. Revision of Transcription Flow:
Description
We have revised the transcription workflow to make post-call documentation smoother, more flexible, and user-friendly for care teams. This updated flow ensures better accuracy, gives users
more control over editing and managing transcriptions, and maintains full audit traceability of call types and notes.
New Transcription Flow
Step 1: Call Type Selection
After a call, care team members must select the call type (e.g., Voicemail, Log Patient Interaction, Not Answered).
The selected call type is saved automatically in the background and displayed in the Conversation Centre status.
Step 2: View Transcription
The transcription appears only after the call type is selected.
A confirmation pop-up allows users to cancel the transcription if needed.
If cancelled, the call type remains saved, and the transcription will still be visible under Conversational Note Details.
Additional Enhancements
Regenerate Transcription
Users can regenerate the transcription if needed using the regenerate button on the Transcription Pop up or in the conversation centre-> inside the call details. Please note this button is available only for successful calls.
Edit Before Save
Care teams can edit the transcription before saving them as notes.
Always Visible in Notes
Transcriptions are automatically stored under Conversational Note Details, even if not manually saved.
Multi-Select & Bulk Deletion
Users can multi-select and delete transcriptions from the Transcription Tab (right side bottom).
A confirmation pop-up ensures safe deletion:
“Are you sure you want to delete the selected transcriptions? This action cannot be undone.”Audio/video calls and their associated statuses (Call Answered, Notes) remain unaffected and shall be manually selected upon the outcome of the call.