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HealthArc EHR Integration Capabilities Guide

An overview of HealthArc's EHR integration capabilities, including patient data synchronization, document exchange, claims processing, and bulk enrollment support across supported EHR systems.

Written by HealthArc Support

Overview

HealthArc integrates with multiple Electronic Health Record (EHR) systems to streamline patient enrollment, data synchronization, clinical workflows, document exchange, and billing operations.

This guide provides an overview of the integration capabilities currently available for each supported EHR platform and helps organizations understand what functionality can be expected during implementation.


Available Integration Features

Patient Lookup

Allows HealthArc users to search and retrieve patient demographic information directly from the connected EHR in real time.

Typical data includes:

  • Patient name

  • Date of birth

  • Gender

  • Contact information

  • Medical record identifiers


Provider Lookup

Allows HealthArc to retrieve provider information from the EHR in real time, including:

  • Provider name

  • NPI number

  • Provider identifiers

  • Practice affiliation


Department / Location Lookup

Enables synchronization of practice locations, departments, and clinics from the EHR to HealthArc, ensuring patients are assigned to the correct care team and location.


Claims Integration

Allows HealthArc to submit billing claims directly to supported EHR systems.

Depending on the EHR platform, claims may be transmitted automatically at the end of each billing cycle or through custom integration workflows.


Document Upload (Single)

Allows users to manually send PDF documents from HealthArc to the EHR with a single click.

Common use cases include:

  • RPM reports

  • RTM reports

  • CCM reports

  • Care plans

  • Patient summaries


Document Upload (Batch)

Allows HealthArc to automatically generate and transmit reports in bulk at scheduled intervals, typically at month-end.


Bulk Data Load for Enrollment

Bulk data loading enables organizations to import large patient populations from their EHR into HealthArc for enrollment and care management programs.

Depending on the EHR, HealthArc may retrieve:

  • Patient demographics

  • Medications

  • Allergies

  • Encounters

  • Conditions

  • Coverage information

Some integrations also support ongoing synchronization of newly added or updated patient records.


EHR Capability Matrix

Epic on FHIR

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Single Document Upload

✔ Batch Document Upload

✔ Bulk Patient Data Import

Not Currently Supported

✖ Claims Integration

Bulk Data Capabilities

HealthArc can retrieve:

  • Demographics

  • Medication Statements

  • Allergies

  • Encounters

  • Conditions

  • Coverage

for specified patient groups.

Additional Notes

  • Patient records are refreshed weekly after the initial data load.

  • Imported records can be reviewed within HealthArc before enrollment.


eClinicalWorks (eCW)

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Single Document Upload

✔ Batch Document Upload

✔ Bulk Patient Data Import

Claims Integration

Claims submission is available through a custom integration model requiring:

  • eCW participation

  • HealthArc participation

  • Dedicated development effort

Additional implementation costs may apply.

Bulk Data Capabilities

HealthArc can retrieve:

  • Demographics

  • Medication Statements

  • Allergies

  • Encounters

  • Conditions

for specified patient groups.

Additional Notes

  • Patient records are refreshed weekly after the initial load.

  • Imported records can be reviewed before enrollment.


Elation Health

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Single Document Upload

✔ Batch Document Upload

Not Currently Supported

✖ Claims Integration

✖ Bulk Patient Data Import


PrognoCIS

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Single Document Upload

✔ Batch Document Upload

Current Status

Claims integration is currently in progress.

Not Currently Supported

✖ Bulk Patient Data Import


Veradigm

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Single Document Upload

✔ Batch Document Upload

✔ Bulk Patient Data Import

Not Currently Supported

✖ Claims Integration

Bulk Data Capabilities

HealthArc can retrieve:

  • Demographics

  • Medication Statements

  • Allergies

  • Encounters

  • Conditions

for specified patient groups.

Additional Notes

  • Patient records are refreshed weekly after initial loading.

  • Imported records can be reviewed before enrollment.


DrChrono

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Single Document Upload

✔ Batch Document Upload

Not Currently Supported

✖ Claims Integration

✖ Bulk Patient Data Import


Athenahealth

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department Lookup

✔ Claims Integration

✔ Single Document Upload

✔ Batch Document Upload

✔ Bulk Patient Data Import

Bulk Data Capabilities

HealthArc can retrieve:

  • Demographics

  • Medication Statements

  • Allergies

  • Encounters

  • Conditions

  • Coverage

for patients who have been added or updated within the previous year.

Additional Notes

  • Data is refreshed daily.

  • Records can be reviewed before enrollment.


Practice Fusion

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department / Location Lookup

✔ Claims Integration

✔ Single Document Upload

✔ Batch Document Upload

Not Currently Supported

✖ Bulk Patient Data Import


AdvancedMD

Supported Features

✔ Patient Lookup

✔ Provider Lookup

✔ Department / Location Lookup

✔ Claims Integration

✔ Single Document Upload

✔ Batch Document Upload

✔ Bulk Patient Data Import

Bulk Data Capabilities

HealthArc can retrieve:

  • Demographics

  • Medication Statements

  • Allergies

  • Encounters

  • Conditions

  • Coverage

for patients added or updated within the previous year.

Additional Notes

  • Data is refreshed daily.

  • Records can be reviewed before enrollment.


Important Notes

  1. Feature availability may vary depending on the client's EHR configuration, licensing, and API permissions.

  2. Some integrations may require additional approvals from the EHR vendor.

  3. Claims integration may require custom development depending on the EHR platform.

  4. Bulk data import capabilities are dependent on the EHR's available APIs and patient group configuration.

  5. HealthArc's implementation team will validate all supported functionality during the onboarding process.


Need Assistance?

For questions regarding EHR integration capabilities or implementation requirements, please contact your dedicated HealthArc Customer Success Manager or Implementation Specialist.

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