Overview
HealthArc integrates with multiple Electronic Health Record (EHR) systems to streamline patient enrollment, data synchronization, clinical workflows, document exchange, and billing operations.
This guide provides an overview of the integration capabilities currently available for each supported EHR platform and helps organizations understand what functionality can be expected during implementation.
Available Integration Features
Patient Lookup
Allows HealthArc users to search and retrieve patient demographic information directly from the connected EHR in real time.
Typical data includes:
Patient name
Date of birth
Gender
Contact information
Medical record identifiers
Provider Lookup
Allows HealthArc to retrieve provider information from the EHR in real time, including:
Provider name
NPI number
Provider identifiers
Practice affiliation
Department / Location Lookup
Enables synchronization of practice locations, departments, and clinics from the EHR to HealthArc, ensuring patients are assigned to the correct care team and location.
Claims Integration
Allows HealthArc to submit billing claims directly to supported EHR systems.
Depending on the EHR platform, claims may be transmitted automatically at the end of each billing cycle or through custom integration workflows.
Document Upload (Single)
Allows users to manually send PDF documents from HealthArc to the EHR with a single click.
Common use cases include:
RPM reports
RTM reports
CCM reports
Care plans
Patient summaries
Document Upload (Batch)
Allows HealthArc to automatically generate and transmit reports in bulk at scheduled intervals, typically at month-end.
Bulk Data Load for Enrollment
Bulk data loading enables organizations to import large patient populations from their EHR into HealthArc for enrollment and care management programs.
Depending on the EHR, HealthArc may retrieve:
Patient demographics
Medications
Allergies
Encounters
Conditions
Coverage information
Some integrations also support ongoing synchronization of newly added or updated patient records.
EHR Capability Matrix
Epic on FHIR
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Single Document Upload
✔ Batch Document Upload
✔ Bulk Patient Data Import
Not Currently Supported
✖ Claims Integration
Bulk Data Capabilities
HealthArc can retrieve:
Demographics
Medication Statements
Allergies
Encounters
Conditions
Coverage
for specified patient groups.
Additional Notes
Patient records are refreshed weekly after the initial data load.
Imported records can be reviewed within HealthArc before enrollment.
eClinicalWorks (eCW)
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Single Document Upload
✔ Batch Document Upload
✔ Bulk Patient Data Import
Claims Integration
Claims submission is available through a custom integration model requiring:
eCW participation
HealthArc participation
Dedicated development effort
Additional implementation costs may apply.
Bulk Data Capabilities
HealthArc can retrieve:
Demographics
Medication Statements
Allergies
Encounters
Conditions
for specified patient groups.
Additional Notes
Patient records are refreshed weekly after the initial load.
Imported records can be reviewed before enrollment.
Elation Health
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Single Document Upload
✔ Batch Document Upload
Not Currently Supported
✖ Claims Integration
✖ Bulk Patient Data Import
PrognoCIS
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Single Document Upload
✔ Batch Document Upload
Current Status
Claims integration is currently in progress.
Not Currently Supported
✖ Bulk Patient Data Import
Veradigm
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Single Document Upload
✔ Batch Document Upload
✔ Bulk Patient Data Import
Not Currently Supported
✖ Claims Integration
Bulk Data Capabilities
HealthArc can retrieve:
Demographics
Medication Statements
Allergies
Encounters
Conditions
for specified patient groups.
Additional Notes
Patient records are refreshed weekly after initial loading.
Imported records can be reviewed before enrollment.
DrChrono
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Single Document Upload
✔ Batch Document Upload
Not Currently Supported
✖ Claims Integration
✖ Bulk Patient Data Import
Athenahealth
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department Lookup
✔ Claims Integration
✔ Single Document Upload
✔ Batch Document Upload
✔ Bulk Patient Data Import
Bulk Data Capabilities
HealthArc can retrieve:
Demographics
Medication Statements
Allergies
Encounters
Conditions
Coverage
for patients who have been added or updated within the previous year.
Additional Notes
Data is refreshed daily.
Records can be reviewed before enrollment.
Practice Fusion
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department / Location Lookup
✔ Claims Integration
✔ Single Document Upload
✔ Batch Document Upload
Not Currently Supported
✖ Bulk Patient Data Import
AdvancedMD
Supported Features
✔ Patient Lookup
✔ Provider Lookup
✔ Department / Location Lookup
✔ Claims Integration
✔ Single Document Upload
✔ Batch Document Upload
✔ Bulk Patient Data Import
Bulk Data Capabilities
HealthArc can retrieve:
Demographics
Medication Statements
Allergies
Encounters
Conditions
Coverage
for patients added or updated within the previous year.
Additional Notes
Data is refreshed daily.
Records can be reviewed before enrollment.
Important Notes
Feature availability may vary depending on the client's EHR configuration, licensing, and API permissions.
Some integrations may require additional approvals from the EHR vendor.
Claims integration may require custom development depending on the EHR platform.
Bulk data import capabilities are dependent on the EHR's available APIs and patient group configuration.
HealthArc's implementation team will validate all supported functionality during the onboarding process.
Need Assistance?
For questions regarding EHR integration capabilities or implementation requirements, please contact your dedicated HealthArc Customer Success Manager or Implementation Specialist.