HealthArc – Athena Integration Setup
To begin integrating your Athena EHR with the HealthArc platform, please follow the steps below.
Prerequisites
Before starting the authorization process, please ensure that you have:
An active Athenahealth account.
Administrative access or the necessary permissions to authorize third-party integrations within Athena.
Step 1: Verify Your Athena Account Access
Confirm that your organization has an active Athenahealth account and that you have valid login credentials (Athena Account ID and Password).
Step 2: Access the HealthArc Authorization Page
Open the following Athena Marketplace authorization link:
Log in using your Athena Account ID and Password when prompted.
Step 3: Complete and Submit the Authorization Form
Once logged in:
Review the authorization details.
Complete all required fields in the authorization form.
Provide the necessary consent to allow HealthArc to access your Athena data for integration purposes.
Submit the authorization request.
Step 4: HealthArc Completes the Integration Process
After the authorization request is submitted:
Athena will send an authorization notification to HealthArc.
The HealthArc implementation team will receive the request and complete the remaining integration and configuration steps on your behalf.
No additional action is required from your team at this stage unless further information is requested.
Step 5: Integration Status Update
Your dedicated Customer Success Manager will monitor the integration process and provide you with an update on the status of your integration within 24–48 business hours after the authorization request has been submitted.
Need Assistance?
If you experience any issues while completing the authorization process, please contact your dedicated Customer Success Manager or reach out to the HealthArc Support Team for assistance.