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MedRx Devices – Overview &amp; Troubleshooting Instructions

If you have not set up your PatchCap, please do so by following the instructions provided in its box. Once your gateway is connected and your PatchCap is set up, you're ready to go!

Remove transparent peelable film and sticker to reveal adhesive.

Apply the sensor to the inside of your bottle cap (see side view and bottom view diagrams).

1. Remove your pill bottle's cap.
2. Remove the pull tab from the PatchCap.
3. Remove transparent peelable film and sticker to reveal adhesive.
4. Apply the sensor to the inside of your bottle cap (see side view and bottom view diagrams).
5. Reattach your pill bottle’s cap.
6. Take medications as prescribed.

Keep your gateway plugged in and powered on.

Store medications in the same room as the gateway.

- Keep your gateway plugged in and powered on.
- Store medications in the same room as the gateway.
- Do not tamper with the sensor.

Verify that the small end of the cable (A) is plugged into the side of the gateway (B), and that the large end of the cable (A) is plugged into the wall adapter (C).

In the same room where you store your medication, plug the wall adapter (C) into an outlet.

After a few minutes of blinking, the blue and green lights should become constant, indicating that the device is connected.

Your Gateway setup is now complete!

- Verify that the small end of the cable (A) is plugged into the side of the gateway (B), and that the large end of the cable (A) is plugged into the wall adapter (C).
- In the same room where you store your medication, plug the wall adapter (C) into an outlet.
- After a few minutes of blinking, the blue and green lights should become constant, indicating that the device is connected.
- Your Gateway setup is now complete!

Red light blinking: Device is turning on.

Red light constant: Reboot the device by unplugging and replugging it.

- Red light blinking: Device is turning on.
- Red light constant: Reboot the device by unplugging and replugging it.

Store Rx in the same room as your Gateway, take as prescribed.

HealthArc MedRx - Medication Adherence Sensor

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HealthArc MedRx - Medication Adherence Sensor

MedRx Devices – Overview & Troubleshooting Instructions

Before You Begin

Steps

Best Practices

Gateway Setup

Indicator Lights