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Care Engagement Score in HealthArc App

Understanding Your Care Engagement Score

Written by HealthArc Support

Your Care Engagement Score helps you understand how actively you are managing your health each month. The score is based on your health activity and can range from 0% to 100%.

The score is calculated using three key areas:


How Your Score is Calculated

1. Care Plan Compliance

How regularly you complete your health activities

This measures how consistently you record your health readings or complete assigned care activities throughout the month.

How it works

📅 More days with completed readings or activities = Higher score

Example:
If it is the 15th of the month and you completed activities on 10 different days:

10 completed days ÷ 15 days = 66% Compliance Score


2. Medication Adherence

How consistently you take your prescribed medications
(Applicable only if medications are assigned in your care plan.)

This score reflects whether medications are taken according to the schedule provided by your care team.

How it works

💊 Taken medications compared to prescribed medications = Medication Score

Example:
If 20 doses were scheduled and 18 were taken:

18 ÷ 20 = 90% Medication Score

Extra medication entries beyond the prescribed schedule are not counted.


3. Vital Health Score

How close your health readings are to healthy target ranges

This measures how your recorded health readings compare to the target ranges set in your care plan.

Reading Categories

🟢 Normal Range → Excellent score
🟡 Warning Range → Moderate score
🟠 Emergency Range → Lower score
🔴 Outside Expected Range → Lowest score

Your overall Vital Health Score is calculated using all available readings recorded during the month.

For patients using alert-based monitoring, the score reflects whether readings remain within safe limits or trigger alerts.


Bringing It All Together

Your Care Engagement Score combines the available scores into one overall percentage.

Score Weight Distribution

Score Component

Contribution

Care Plan Compliance

37%

Medication Adherence

31%

Vital Health

32%

Visual Representation

Care Engagement Score

├── 📅 Compliance (37%)

├── 💊 Medication (31%)

└── ❤️ Vital Health (32%)

If one area does not apply to you, the remaining areas automatically adjust and share the weight.

Example

If Medication Tracking is not applicable:

Overall Score

├── 📅 Compliance → Higher contribution

└── ❤️ Vital Health → Higher contribution

This ensures your score always reflects the activities relevant to your care program.

Monthly Progress Reset

🔄 Scores are calculated month-by-month.

At the beginning of every new month:

  • Previous month scores do not carry forward

  • Scores restart and build gradually

  • Your progress increases as you record readings, complete activities, and follow your care plan

Think of it as a *fresh opportunity each month to stay engaged and improve your health journey.

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